Refunds and Exchanges
Refunds & Exchanges
If you change your mind after purchase and would like to cancel your order, please send us an email as soon as possible to determine if a refund can occur. As all pieces are made to order, refunds are only possible if the item has not already been made.
Exchanges are possible within 14 days of receiving the item if the item has not been damaged. If you would like to exchange your piece for a different size or style, please contact us at email@example.com. Customers will be responsible for shipping the piece back to Forged & Co, and will be responsible for shipment back. A resize fee is applicable, please email for more information.
Forged & Co is not responsible for items lost or damaged during shipping.
If we have worked together on a custom made item (not listed on the website) that item is final sale and not eligible for exchange/refund.
Sale items are final.
Each item at Forged & Co is handcrafted. Please allow for 14 days fabrication time, prior to shipping.
Please allow 3-7 business days for delivery within Canada. All international deliveries are approximately 7–14 business days.
Duties and international taxes are not included at check out. Payment of any duties and import taxes is the responsibility of the recipient, and are collected at the time of delivery.