frequently asked

questions

Where are you located?

I am currently working out of a studio in beautiful Vancouver, BC. If you want to see Forged & Co rings at a retail location, please check out the stockists page to find where a select number of our silver rings are being carried. 

How do I know my ring size?

You can inquire at your local jewellery store, or check out this guide to DIY. The beautiful thing about hand crafted rings is that we can customize the fit to fit you. I am happy to produce rings that are larger or smaller than the options offered on the product page, or rings that are in between the sizes offered - please send a note via the contact page and we will make it happen

How long does an order typically take?

Each piece is handmade to order. Please allow up to 2 weeks for fabrication, and additional time for shipping. Please note, shipping may take longer than normal due to Covid. Thank you for your patience in this matter. 

Where do you source your materials?

I source our metals from local suppliers, and recycle silver and gold for certain items. I use sterling silver and gold wire for the bulk of Forged & Co pieces, and am happy to create custom orders using materials that suit your unique style. 

Can I request a custom design?

Absolutely! I would love to work together to bring your vision to life. The process will include a complimentary virtual consultation in order to discuss the design, and we will work closely to ensure the materials sourced and the final piece are exactly to your liking. 

My order went through but I realized I need a different size, what can I do?

These things happen! Please send an email to info@forgedandco.com. If your order has not yet been shipped, I am happy to make sizing adjustments. There is a size adjustment fee for rings that have already been shipped and are returned for resizing.